Poly CCX 400 Business Media Desk Phone (Microsoft Teams)

Overview

The Poly 848Z8AA#AC3 is a business media desk phone designed to bring Microsoft Teams conversations directly to your workspace. Featuring a responsive 5-inch color touchscreen, it allows you to navigate contacts, join meetings, and manage voicemail with ease. The phone integrates a dedicated Teams button for instant access to calls and conferences, streamlining communication in busy professional environments.

Engineered for clarity, this phone uses Poly HD Voice to deliver speech that sounds natural and face to face. Advanced noise reduction technologies like Acoustic Fence and NoiseBlockAI minimize background distractions, ensuring your voice comes through clearly whether you are in a private office or an open floor plan.

Key features

• 5-inch color touchscreen that simplifies navigation and interaction with Microsoft Teams
• Dedicated Microsoft Teams button for quick, one-tap access to meetings and calls
• Poly HD Voice technology provides clear and natural audio quality for conversations
• Acoustic Fence and NoiseBlockAI reduce ambient noise, improving call focus and professionalism
• Power over Ethernet (PoE) support allows data and power delivery through a single Gigabit Ethernet cable, reducing cable clutter
• USB A port supports wired or wireless headsets and external storage for call recording
• Compatibility with hearing aids promotes accessibility and inclusivity in the workplace
• Supports up to 24 SIP lines, accommodating both individual users and receptionists with high call volumes
• Optional wall mount kit enables flexible placement to save desk space in compact or shared areas
• Compact and ergonomic design paired with an intuitive interface enhances user comfort and productivity

Key specs

• Display: 5-inch color touchscreen
• Connectivity: Gigabit Ethernet with Power over Ethernet (PoE)
• USB ports: 1 x USB A
• Lines supported: Up to 24 SIP lines
• Audio features: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Compatibility: Microsoft Teams optimized
• Accessibility: Hearing aid compatible

Connectivity and compatibility

This phone connects via a single Gigabit Ethernet cable that carries both data and power, simplifying installation and reducing desk clutter. The USB A port expands functionality by allowing connection of headsets for focused calls or storage devices for call recording. Its Microsoft Teams integration ensures seamless collaboration within Teams environments, making it a strong choice for organizations relying on this platform.

Installation and setup

Setup is straightforward with Power over Ethernet support, eliminating the need for separate power adapters. The phone can be placed on a desk for easy access or mounted on a wall using an optional kit, which is ideal for small offices, hallways, or shared spaces where saving surface area is important. This flexibility helps adapt the phone to various workspace layouts.

Ideal uses and environments

The Poly CCX 400 fits well in corporate offices, remote home workspaces, and reception areas where clear communication is essential. Its noise reduction features make it suitable for both quiet private offices and busy open floor plans. Users who rely on Microsoft Teams for meetings and calls will find the dedicated Teams button and touchscreen interface especially convenient for managing daily communications efficiently.