Fortinet FortiCare Premium Support for FortiGate-120G | 3 Year License | 24x7 Expert Assistance, Fast Resolution, and Next-Business-Day Hardware Replacement (FC-10-F120G-247-02-36)

FortiCare Premium Support provides round-the-clock access to Fortinet’s expert engineers and global support centers. Designed for businesses that demand uninterrupted protection, this plan ensures rapid incident resolution and proactive maintenance across your Fortinet infrastructure. Subscribers benefit from one-hour response times for critical issues, next-business-day replacement for faulty hardware, and complete software and firmware update access. Combined with detailed reporting through FortiCloud and the Security Fabric, FortiCare Premium delivers dependable service continuity and peace of mind for mission-critical operations.

• FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services
• FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their
• Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots
• Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite
• The newly launched Elite service provides 15-minute response times for key product families